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Last updated: 09/28/2021 17:24:52 UTC

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InformationIssues with Multi-Factor Authentication (MFA) - North America - Investigating

Starting at 13:15 UTC on 28 Sep 2021, a subset of customers using on-premises Multi-Factor Authentication (MFA) limited to Active Directory Federation Services (ADFS) or Network Policy Server (NPS) traffic in North America may experience login issues impacting Sign-in and authentication. Cloud Authentication is not impacted.Current status: We're performing multiple recovery work streams to provide relief. In parallel, we're continuing to investigate errors with the underlying infrastructure and recent changes as a potential root cause.

This message was last updated at 5:09 PM UTC on September 28, 2021

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